Our nursing assistants work around the clock, because of the nature of care, we work days, nights, weekends and holidays to ensure our patients receive the best and right care for their needs

• Take responsibility for own developmental learning and performance, including participating in supervision
• Take responsibility for maintaining a record of own personal development
• Work with management on any new training requirements
• To recognise and understand the roles and responsibilities of individuals working in the primary health care team
• Be aware of the legal issues pertinent to the role of a basic HCA (band 2)

• Use the personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake them in a way that manages the risks
• Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:

1. hand washing
2. universal hygiene procedures
3. collection and handling of laboratory specimens
4. segregation and disposal of waste materials
5. decontamination of instruments and clinical equipment
6. reporting and treatment of sharps injuries
7. dealing with blood and body fluid spillages
8. Assist patients and colleagues in adopting sound infection control measures

• Understand and apply the principles of the cold chain
• Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
• Be aware of statutory child health procedures and statutory local guidance and referral criteria
• Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
• Use the computer monitor safely
• Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health

• Alert other team members to issues of quality and risk in the care of patients
• Ensure own actions are consistent with clinical governance systems
• Practice in accordance with agreed standards of care
• Enable patients to access appropriate professionals in the team
• Ensure stock items under your control are ordered and available in the treatment and consulting rooms
• Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation

• Know the practice’s policies, especially the whistle-blowing policy, available in the practice staff handbook
• Be able to manage your own time effectively

• Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
• Urinalysis and preparation of specimens for investigation by the pathology laboratory
• Perform new patient health checks
• Measuring and recording following physiological measurements in routine presentations:

1. blood pressure
2. pulse rate and rhythm
3. temperature
4. height and weight – body mass index
5. visual acuity
6. venepuncture
7. smoking cessation
8. ECG
9. Spiromtry

• Prepare and maintain environments and equipment before, during and after patient care interventions
• Assist in raising awareness of health and well-being, and how it can be promoted
• Give accurate and appropriate information to patients and groups within own competence
• Support and monitor patients during nebulisation therapy
• Assist clinicians in minor surgery and coil fitting
• Perform basic dressing changes according to a nursing care plan